Privacy policy

Last Updated: January 17, 2026

Gunther Sound (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our physical or digital products.

By using our website, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

When you interact with Gunther Sound, we may collect the following information:

Personal Information

Name
Email address
Billing and shipping address
Payment information (processed securely by third-party payment providers)

Order & Creative Information

Order details and purchase history
Creative requirements, preferences, and instructions for custom music
Communication records related to your orders or support inquiries

Technical Information

IP address
Browser type and device information
Cookies and usage data related to site performance and analytics

2. HOW WE USE YOUR INFORMATION

We use your information to:

Process and fulfill orders (physical and digital)
Create and deliver custom music products
Communicate with you about your order, revisions, or delivery
Send order confirmations and transactional emails
Improve our products, services, and website experience
Send occasional promotional or marketing emails (you may opt out at any time)
Prevent fraud and ensure platform security

3. INFORMATION SHARING

We do not sell your personal information.

We only share your information with trusted third parties when necessary to operate our business, including:

Shopify (our e-commerce platform)
Payment processors (e.g., Shopify Payments, Stripe, PayPal)
Print and fulfillment partners (for physical merchandise orders)
Email service providers (for order communication and updates)
Legal authorities, if required by law or to protect our rights

Each third party is required to handle your information securely and in accordance with applicable privacy laws.

4. DATA SECURITY

We take reasonable measures to protect your personal information, including:

Secure SSL encryption
PCI-compliant payment processing
Restricted access to personal data
Regular system and security monitoring

While no system is 100% secure, we work to safeguard your information using industry-standard practices.

5. CUSTOM MUSIC & DIGITAL CONTENT

Custom songs created for you may be showcased in our portfolio unless you request otherwise
No personally identifying information is shared in any showcased content
Customers purchasing Deluxe packages may request full confidentiality
Creative data is used only to fulfill your order and improve our services

6. YOUR RIGHTS

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections to your information
Request deletion of your personal data
Opt out of marketing communications at any time

To exercise these rights, contact us at hello@gunthersound.com.

7. COOKIES & TRACKING

Our website uses cookies to:

Remember your shopping cart and preferences
Analyze site traffic and performance
Improve user experience

You can disable cookies through your browser settings, though some features of the site may not function properly.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. CHILDREN’S PRIVACY

Gunther Sound does not knowingly collect personal information from children under the age of 13. If we become aware that such data has been collected, we will delete it promptly.